Below is an email we sent to Bella Terra this week noting our experience with their services this year. We would like to share it with others looking to use Bella Terra. We highly recommend this company.
We’re writing to be certain you know how happy we are with the coordinated work of members of your team, who recently converted our wood-burning fire pit to gas, then installed complementary landscape lighting around our home.
Specifically, we want to call out the efforts of Rebecca Snow, Luis, Jamie, and others who worked on our projects.
In August of this year, Rebecca helped ensure that an extensive re-landscaping plan we’d worked on with an earlier Bella Terra employee was effectively completed. We were very pleased with the work, so we called Rebecca back in September for some help with our wood-burning fire pit. We wanted to convert it to gas, but our propane supplier discouraged it, implying we would need to pull up the patio surrounding the fire pit to effect the conversion, which would be very expensive.
Rebecca called the propane supplier on our behalf, and got the same vague response. Refusing to give up, she contacted Peninsula Propane, arranged for them to take a look at the situation, and got a much more positive response (kudos to Dallas and Bernie from Peninsula). With her help, we switched propane suppliers to Peninsula. She then arranged to have the propane line trenched through the yard under the patio to the fire pit, to cut two vents into the stone fire pit, and to create an opening for the controls. The result: We have a fantastic looking (and easy to use) fire pit.
At the same time, we asked Rebecca if she had suggestions to improve our scanty outdoor landscape lighting. She put together a much-improved lighting plan which was installed about two weeks ago. It looks amazing!
Rebecca had a lot of help from her Bella Terra partners. Luis and Jamie worked on the lighting. We don’t have the names of all who helped with the fire pit, but we hope you can identify them. All of them deserve a lot of praise; to a person, they were polite, neat, and hard-working.
We’ve engaged Bella Terra for our lawn cutting, landscape design, irrigation, lawn fertilization & weed control, and shrub/tree maintenance (the latter two via Arbor Care). We couldn’t be happier. You’ve got a collaborative team of very talented individuals, and it was important to us to acknowledge their fine efforts on our behalf.